The front office for the trades

Your phone gets answered. The job gets booked.

When you are on a roof, under a house or driving between jobs, Barron AI answers the call, books the visit on your calendar and texts you and your customer the details. Set up and looked after by a local company in Leland.

Hear it for yourself. Call our demo line at (910) 999-7332 and ask to hear what your customers would hear.

You get

New lead #1042 – Jane Smith, 910-555-0100. Water heater not heating, 123 Oak St, Leland. Booked Tue 10:00 AM.

Your customer gets

Thanks for calling Demo Plumbing. You are booked for water heater service on Tue at 10:00 AM. Reply here with any questions.

Your calendar shows

Tue27Water heater – Jane Smith (#1042)
10:00 AM · 123 Oak St, Leland

How it works

You keep your number. We catch the calls you cannot.

STEP 1

Your phone rings

Customers call the same number they always have. If you pick up, nothing changes.

STEP 2

We answer what you miss

After a few rings, the assistant answers in your company's name, lets the caller explain, and handles the call politely.

STEP 3

The visit gets booked

It gets the name, address and problem, checks your calendar and books a time that works for you.

STEP 4

Everyone gets a text

You get the details right away. Your customer gets a confirmation. Status updates and a review request follow.

What you get

Everything a good front desk does

Calls answered

Missed calls are answered in your company's name, day or night, with your own services, service area and hours.

Included

Details captured

Name, callback number, address, what is wrong and how urgent. Emergencies are flagged to you right away.

Included

Visits booked

The assistant checks your Google Calendar and books the visit inside the hours and rules you set.

Calendar add-on

Texts to you and your customer

A summary to your phone and a confirmation to your customer. Reply to update the job: scheduled, on the way, done.

Included

Review requests

The day after a job is done, your customer gets a short note with your Google review link.

Review add-on

A local person on it

We set it up with you, listen to the calls, and fix what is off. You call a person in Leland, not a support queue.

Included

Beyond the phone

Help running a smoother operation

The receptionist is the start. We also sit down with you, look at how calls, scheduling, quotes, jobs and follow-ups work today, and help make the whole office run cleaner.

Process tune-up

We map how work moves through your business, find where jobs and time get lost, and simplify the steps.

One-time project

SOPs and training

Written procedures, checklists, templates, forms and meeting agendas, plus training so your team does it the same way every time.

One-time project

The full front office

Phone, texts, scheduling, reminders and reviews today. Email replies, intake forms and quote follow-ups as we build them out with you.

Grows with you

Who it is for

Built for owner-operators in the trades

If you do the work yourself and answer your own phone, you already know the problem. The phone rings when your hands are full.

  • Plumbing, HVAC and electrical
  • Well, septic and water treatment
  • Landscaping, lawn care and tree service
  • Pressure washing, roofing, painting and handyman work
  • Brunswick, New Hanover and Pender counties

Pricing

$397 / month

One-time setup from $300. Month to month. No long contract.

  • Missed calls answered in your company's name
  • Lead texts to you and confirmations to your customers
  • Setup, voice tuning and call review by a local person
  • A short report each month: calls answered, jobs booked
  • If it does not book real jobs in the first 30 days, your first month is refunded
Talk to us about your business

Questions

What owners ask us

Will my customers know it is not a person?

It answers naturally in your company's name and tells callers the call is recorded. If anyone asks whether they are talking to a person, it always answers honestly. If a caller wants a person, it does not argue. It takes their number and flags it so you call back first.

Do I have to change my phone number?

No. Your number stays the same. Calls you do not answer are forwarded to your assistant after a few rings. If you pick up, the call is yours as usual.

What if it gets something wrong?

That is our job to catch. We listen to calls, especially in the first weeks, and adjust how it answers. You can text or call us any time something is off.

Will it quote prices?

Only what you tell it to. Most owners have it say that pricing depends on the job and that you will follow up. It never makes up a number.

How long does setup take?

Usually about a week. Calls can be answered within days. Texting takes longer because carriers must approve your business for texting, which usually takes two to three weeks. We handle the paperwork with you.

Do I need special software?

No. You keep using your phone. If you use Google Calendar, it can book visits for you. Everything else comes to you by text.

See it with your own business in mind

A 20-minute call. We will show you how it would answer for you, and you can decide from there.

Book a demo